"Close friends and relatives...often handicap one through 'opinions' and...ridicule...meant to be humorous. Thousands of men and women carry inferiority complexes with them all through life, because some well-meaning but ignorant person destroyed their confidence through 'opinions' or ridicule." (Think and Grow Rich p 140-141.)Napolean Hill
La celebración de los Quince
Como es costumbre aquí en las ciudades del norte del país, durante la primavera y verano hacemos limpieza y tiramos lo que ya no sirve para evitar estorbo. Esa era mi tarea este fin de semana, cuando entre cajas, artefactos electrónicos que ya no sirven, ropa que ni loca me vuelvo a poner encontré una caja de zapatos llena de fotos.
Entre ellas, había fotos de mis quince años. Difícil creer que ya hacen más de veinte años de esa celebración pero me queda aún muy fresca en la memoria. El vestido de satén, corto, color crema con el moño en la cintura color rosado y el sombrero de ala ancha. Recuerdo que a la hora de bailar el vals imploraba que me tragara la tierra y por eso en cada foto tengo los ojos bien puestos al piso.
Los quince años es una celebración que espero no se pierda nunca porque es muy lindo para una jovencita poder vestirse y ser la reina por un día.
Así también conversaba una IBO en el evento de Chicago que me comento que los álbumes de Ribbon se prestan como obsequios para una quinceañera. Le pregunte si creería que un álbum debería estar dedicado por entero a ese evento como lo es el de la boda, y me respondió que no estaría mal.
Si yo fuera a regalarle un álbum a un quinceañera creo que seria el “Pamper” o “Klutz” que tiene artículos muy interesantes para el gusto de una adolescente. Aunque Personal Accents tiene bisutería muy linda. Ahora, díganme ustedes que piensan sobre la idea. ¿Tiene sentido un álbum dedicado a los quince años o se prestan los que ya existen para esa u otras ocasiones importantes para los hispanos?
Espero ansiosa sus voces.
Vamos a conocernos
La gira de National Spotlight sigue su exitosa trayectoria. Se aproxima el evento de Chicago y me da gusto anunciarles que me tendrán allí en persona. Por supuesto, el gusto será mío pues tendré la oportunidad de charlar con los IBO de habla Hispana y hacerles algunas entrevistas para saber un poco más sobre cómo manejan sus negocios, qué productos les dan resultado y cómo podemos mejorar el apoyo que les damos.
Ya compre mi grabadora de voz portátil y a propósito, quede muy impresionada con la tecnología nueva. Resulta que ahora vienen en versión digital y basta con conectar el aparatito a la computadora para convertir lo que se grabó en un podcast. Claro, se nota que hace tiempo no compraba una, en el pasado usaba la versión arcaica donde se graba en un mini cassette. En todo caso, estoy lista para escucharlos así que ¡prepárense! También estaré presente en el evento de Nueva York el 29 y 30 de agosto.
Compartan conmigo su experiencia en los eventos Nacional Spotlight que ya pasaron. ¿Vieron resultados a corto y largo plazo? ¿Desean que vuelva el año próximo?
El brillo de la ausencia
Siento haberme ausentado por algún tiempo del sitio que ocupo como escritora de Voces Latinas pues al haberlo hecho he limitado el sitio de mis lectores como comentaristas. En fin, ha sido todo un abismo que estoy ahora en el proceso de rectificar. La verdad quería compartir con ustedes una entrevista reciente que le hice a una pareja de IBOs que reside en la isla del encanto, Puerto Rico que han servido como ejemplo en un artículo que estoy escribiendo sobre las ventas de Ribbon. Esto viene a raíz de varias conversaciones que he tenido con IBOs hispanos en todo el país sobre Ribbon y que tanto les atrae ese programa como producto para mercadear.
Lo que mas me sorprendió fue que a pesar que todos expresaron muchísimo interés en el programa no todos estaban bien informados sobre lo que es y más impórtate, cómo crear de el una senda rentable al crecimiento de sus negocios. Esto se debe en parte a que varias herramientas no existen en español, elementos que muchos necesitan para "hacer las cosas bien" como me dijeron en una plática.
Gracias a todo esto se ha creado conciencia sobre lo que se necesita para atraer a más IBO a este programa y a la vez, mostrarles que si es posible crear un exitoso negocio a su alrededor. Mi entrevista con Lynnette y Alfredo Seguinot se publicará en el eNewsletter de Ribbon y me encargare de hacerles llegar una notificación a través de Que hay de nuevo en Quixtar.com.
Espero ansiosísima sus comentarios al respecto y también me encantaría escuchar sus historias de éxito.
El ABC sobre ventas de salud
Nutrilite esta por lanzar el Nutrilite Sales Kit o estuche de ventas de salud. De hecho, ya esta disponible en orden por avanzado. Entrevisté a Cathy Lawrence, editora de salud y parte del equipo Nutrilite. Cathy nos habla un poco acerca del objetivo de este kit y los elementos clave que contiene.
Paula: ¿Por qué se creo el estuche de ventas de Nutrilite?
Cathy: Antes no existía el sales kit sino solamente un sampling kit. Es decir, un estuche de muestras del producto, pero no tenía instrucciones de cómo vender o como usar muestras para hacer la venta y los productos no eran experiencias.
Teníamos un Simply Nutrilite Launch Kit el cual asumía que ya sabias cómo vender y te introducía al producto no te enseñaba cómo vender. No estaba enfocado realmente en el IBO nuevo que recién entra al negocio con poco conocimiento de sobre ventas.
Paula ¿Cuáles son los elementos claves de este kit?
Cathy: Para el IBO nuevo la pieza más importante es el Sales Guide Brochure o folleto de guía para ventas y el CD de guía para ventas, también las muestras del productos.
Para alguien con más experiencia con ventas y productos pueden ordenar los paquetes de BRAINIUMS de las 6 muestras de productos dependiendo de lo que necesiten. No es necesario para ellos comprar el kit.
Lo importante nos es tanto vender el kit sino ofrecer herramientas para apoyar a los IBO a que aumenten y fomenten la parte de ventas de tu negocio. Este kit fue piloteado por 45 IBO en US y Canadá, pon líderes platinos y ellos nos dejaron saber que tuvieron éxito con este los elementos. Gracias a la alta calidad en la presentación del kit, se presta tanto para vender productos como para reclutar a gente en el negocio.
Paula: ¿A dónde pueden acceder los IBO para comprar los elementos individuales?
Cathy: En https://www.quixtar.com/products/product.aspx?itemno=400766&ctg=16271
Paula: ¿Cuándo se lanza el estuche en inglés?
Cathy: Esta disponible en orden por avanzado y se enviara en este mes de abril.
Nota de Paula: Estoy en el proceso de evaluar los componentes para determinar qué se ofrecerá en español, una vez tomado este paso pondremos a su disposición los elementos en español.
¿Mañana es primavera?
Al igual que mucha gente en el norte del país, estoy ansiosa porque llegue la primavera. Hace más de una semana que el calendario indico la entrada de la estación de las flores pero un vistazo por la ventana le contradice. Creo mucho en el poder de las estaciones sobre nuestro estado emocional y esto afecta directamente lo que compramos. Por ejemplo, este fin de semana compre un suéter de angora a pesar de que la temporada de invierno ha terminado. ¿Por qué? Pues, porque afuera hacia frío, con viento y el día era gris. En mi mente, quería algo que mantuviera calientita. Otro producto que compro en el invierno son las cremas hidratantes para cara y cuerpo pues deseo mantener mi piel saludable.Lo que jamás compro cuando hace frío son paletas ni helados pues con tan solo verlos me tiritan los dientes. Al igual, en el verano dejo de comer mis adoradas sopas y consomés. Sale sobrando decir que las estaciones tienen un efecto muy grande sobre mí.
Me gustaría saber si ustedes, como vendedores de productos de categorías variadas, ven cambios en sus ventas según las temporadas. ¿Venden más productos para manejo de peso después de las navidades? ¿Cómo afecta la primavera y verano la venta de productos de belleza o para el cuidado del cutis? ¿Qué temporada es más productiva para ventas de productos para el hogar?
En cuanto el clima llegue a los 60° tengan por seguro que compararé mi primer vestido primaveral y unas sandalias que le combinen. Hasta entonces, mi instinto me seguirá llevando a los guantes de lana y bufandas que por ser fin de temporada invernal esta a muy buen precio.
Off to another Spotlight
Many of us have spent our summer traveling from city to city with the National Spotlight Tour. So, this is what rock stars on tour feel like! I'm off early tomorrow morning to New York and then next week to D.C. then my work for Spotlight will end. My truly talented colleagues will cover the last two in Portland and Dallas.
At Spotlight we have two locations for the One by One Campaign. The first is right after registration at the donation area. In lieu of charging admission to the Spotlight events, we've asked that attendees and their guests consider making a donation to Easter Seals. Any amount is welcome and appreciated! And, with every donation the donor recieves the highly coveted "I donated" sticker! (Except in Omaha where the facility has a sticker ban.)
The second stop is inside the expo area where IBOs, customers and guests can stop by to learn more about the campaign and our partners here in the States, the U.S. Dream Academy and Easter Seals. In addition, local Easter Seals staff will be on hand to provide information on their programs and services. We've already managed to connect Easter Seals and several of our families in need of service for their children. Frankly, it's a win-win for all involved.
I always love going to New York and D.C. Most of the time I enjoy traveling; however, I did have painting my house on the summer agenda. Needless to say, it has moved to my fall agenda, which has me a bit stressed as I want to put my house on the market before the snow flies. Anyway, our hotels are located in a prime location close to Times Square and the theater district (Maybe I can catch a show on Saturday night). My plane doesn't leave until evening in Sunday so I intend to get some good people watching and shopping in before I come back. My niece Amelia turns 1 next week and I'm sure I'll fund some fun gifts for her in the Big Apple. I plan to hit H&M as we don't have one here in Grand Rapids. I also plan to peruse the jewelry district. I love sparkly things! My sister is considering grabbing the train and coming down from Springfield. I hope she does as I enjoy spending as much time as possible with my family and distance sometimes makes that a challenge.
Next week in D.C., another of my favorite cities, I hope to connect with my college friend Amy and her partner. They used to live in Chicago, an easy drive from here. They now live in a townhouse on Capitol Hill within walking distance of a big farmers market. One of my favorite places in D.C. is Adams Morgan due to the many, many ethnic restaurants. You can smell the goodness as you rise up the escalator from the Metro station. That's another thing I like about these cities. You can get from point A to point B without a car. This would be especially handy today as I need to drop my car off for repairs at the Ada Body Shop. Someone in my neighborhood thought it would be fun to plan Frisbee with an old speaker component, only my car got in the way.
So, after dropping my car off and hitching a ride home, I've got to do laundry and pack. Then it's up and at 'em (Atom Ant!) early in the morning to catch the 7:55 a.m. non-stop flight to LaGuardia. See you at the Javits Center!
The One by One Campaign for Children...what exactly is it?
Since Amway was founded in 1959, have contributed hundreds of millions of dollars to support worthy causes that help people live better lives. As world leaders in the direct selling industry, we believe it is our responsibility to share our resources with the communities where we do business.
That's why we created the One by One Campaign for Children in 2003. One by One pulls all our resources - our employees, affiliates, Business Owners and customers - to make a difference for children in need.
Because children's needs are so different from one country to the next, the One by One Campaign was designed to give each of our markets the ability to build local partnerships, impacting issues specific to their community.
In the U.S. and Canada, Amway Global partners with Easter Seals and their programs for children with disabilities. In the U.S. we're national sponsors and the presenting sponsor of Easter Seals fundraising walks across the country. In Canada, we're a National Supporting Partner of the Drop Zone fundraisers where teams raise money for Easter Seals by rapelling down skyscrapers!
In the U.S. we also support the U.S. Dream Academy which strives to break the cycle of incarceration in our country through mentoring and support programs that target at-risk youth.
However, in other markets Amway supports different charities under the umbrella of One by One. In Europe we support unicef, in Thailand Operation Smile, in Honduras we support a program called Centro de Promocion Femenina which provides shelter and education for abandoned girls, in China we support the China Volunteer Education Aid Program which has brought volunteers together to build bathrooms, drill wells, buy quilts to improve the children’s living conditions; and arrange activities to broaden their horizons, such as campus art festivals, sports games and university visits.
The point is that the One by One Campaign for Children is in many ways a philosophy of giving through which each Amway affiliate focuses their philanthropy and volunteerism on helping children live better lives.
What is Corporate Citizenship?
Recently the company hosted a conference on corporate citizenship inviting staff from our all our global affiliates. Guests at the conference included representatives from the Boston College Center for Corporate Citizenship, UNICEF and Microsoft. The conference covered everything from what is corporate citizenship to the state of of our world's children.
I've decided to dedicate the next few blog posts to topics covered during the conference. Today I want to start out with the whole notion of corporate citizenship - what is it and why does it matter?
The idea of corporate citizenship has been around for quite some time. As with many areas of business it is dynamic and constantly changing. A few years ago most people would sum it up as how a company "gives back" to the community. It's philanthropy. Recently that notion has expanded and evolved.
The Center for Corporate Leadership at Boston College defines corporate citizenship as "the business strategy that shapes the values supporting a company's mission and choices made each day by its executives, managers and employees as the engage with society." That is a broad and in some ways, nebulous definition.
To me the key is values...how the corporation integrate its values each and every day into all areas of operation. How does the company treat its customers, employees, vendors, communities and other stakeholders? In the development and distribution of products does it take into account the impact on the environment and the community? What does it do to contribute to society and improve lives? Does it operate with integrity? Does it walk the walk rather than just talk the talk?
Research shows that corporate citizenship is critical to corporate reputation. The 2007 Edelmen Trust Barometer found:
- 70% of people in North America and Asia feel that global business plays a role that no other institution can in addressing major social and environmental challenges.
- second to "providing quality products or services" undertaking "socially responsible activities" is universally seen as the most important action an organization can take to build trust.
Research also shows that as a company becomes more socially responsible, its reputation and financial performance go up, causing the company to become even more socially responsible.
So, my question to you is do you think this is important to you as you grow your business? What are you hearing from folks when you're sharing the business opportunity or selling product? What companies do you see as being good corporate citizens and why? How do you think we compare?
News from Amway Germany
Recently Alticor sponsored a Corporate Citizenship Conference for all of our global affiliates. During the conference I invited my counterparts from around the world to guest blog on this site. It's a good way to show how Amway is helping kids around the world live better lives, One by One.
This post was forwarded by Karen Schmid from Germany.
One by One volunteering report – Amway Germany
Munich, June 23rd 2008 – 9.30 a.m. – 20 °C. Full of motivation and eager to contribute, six Amway volunteers report to the manager of the Ronald McDonald House to start their “duty”.
The manager of the house, Ms Boos briefs the group on the tasks they have to perform – the gardens of both buildings will need to be put in order and made more beautiful by planting a couple of new plants. If there is still enough time, the splices on the patio could do with a bit of cleaning, too. Optimism still prevails after the first inspection of the scene. No big deal! Zealously the volunteers go about their work and after not even half an hour every shrub is shaking with volunteers weeding, cutting off withered flowers and throwing garbage into a wheelbarrow.
The team.
11 a.m., 25 centigrade. First signs of sobering can be seen. The garden still looks rather wild. Obviously not even six highly motivated volunteers can make up for year long negligence. A couple of glasses of fizzy apple juice lift the mood and up until lunch break the group returns to digging, cutting, clearing and weeding with rekindled zest – even though there have been the first casualties and a torn pair of trousers.
1 p.m., 27 centigrade. We are spoiled with a caringly set table and have some time to lick our wounds before returning to work. Meanwhile one can tell that this garden is being worked. We are so totally euphoric that we even tackle a totally neglected compost heap in a corner of the garden which we considered “mission impossible” before. Finally and after spreading 150l of bark mulch, the garden has nothing to do with what we had found at 9.30 am.
3 p.m., 32 centigrade. Heat? What are you thinking? Nothing can stop us now. The patio is our next project. Unfortunately we have to find out that the splices are hidden underneath a thick layer of moss and are populated by non-cooperative and aggressive ants. But one hour and five litres of water later the work is done – as are we, though.
4 p.m., seemingly 40 centigrade. Covered in dirt with bed heads and sweaty cloths, we present to Ms Boos the achievements of our day and are were receptive to her applause. We are all totally exhausted and all we want is to take a long shower. Every one of us has another little ailment – but one thing we all have in common: The firm belief that this has been a great and fulfilling day.
Houston Area IBOs are Invited to Breakfast
I Was Never Much Good at Good-Bye
I haven't quoted any singers lately on this blog, so I thought I'd title my post after an 80's tune by Night Ranger that I
5294457 / car / All In My Biz